FAQs
Q: How can I choose my size?
A：For every item we do offer a size chart or specific size description under the page below,
please measure carefully before you buying.
Q: Can I exchange my item, size or shipping address?
A：If you need to change or cancel your order, please contact us immediately.
Once the parcel was processed and sent to the post office, we will be unable to make any changes.
Q: Can I return my item?
A：If you are not satisfied with your purchase and want to return them back,
please contact our customer service first. But you have to pay for the return shipping fee.
Q: Why might my credit card be refused?
A : Your credit card may be refused for any of the following reasons:
- The card may have expired. Check that your card is still valid.
- Contact your bank to check that you have not exceeded the authorized purchase limit.
- Check that you have filled in all the required fields correctly.
- Maybe your browser installs some kinds of plug-ins. Please clear the cookies restart the browser and then try again.
Q: How do I pay for my order?
We accept Visa, MasterCard credit card. We do not accept personal checks or money orders.
We also take security very seriously indeed, so your details will be safe with us.
Q: Is it safe to use my credit card on the website?
Please don’t worry; it is safe to order on our website. We use industry-standard encryption technologies
when transferring and receiving customer data exchanged with our site server.
During checkout, when you enter your credit card & personal information at our online store,
you are passing the information securely to us, using secure socket layer technology (SSL).
Welcome to choose your favorite items on our website.